Grievance Officer

Last updated: 20 July 2026

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, SwasthOne has appointed a Grievance Officer to address concerns related to the processing of your personal data.

Contact the Grievance Officer

Name: Gangaraju Bopparam

Designation: Grievance Officer, SwasthOne (Radhe Ramya Corporation LLP)

Email: grievance@swasthone.in · gangaraju@mittii.co.in

Phone: +91 91487 62409 (Mon–Fri, 10:00 – 18:00 IST)

Address: Office 208, Second Floor, Madhav Darshan, Limbda Lane, Jamnagar, Gujarat 361001, India

Response time: We will acknowledge your complaint within 48 hours and resolve it within 30 days.

What You Can Raise a Grievance About

How your personal data is being collected or used
A request to access, correct, or delete your personal data
Withdrawal of consent for any specific data processing purpose
A suspected data breach affecting your account
Any violation of your rights under the DPDP Act, 2023
Any other concern related to your privacy or data

How to Submit a Grievance

Email grievance@swasthone.in with the subject line: "Privacy Grievance – [Your Name]"
Describe your concern clearly, including your registered phone number or email so we can locate your account
We will acknowledge receipt within 48 hours
We will investigate and respond with a resolution within 30 days

Escalation

If you are not satisfied with our response, you have the right to escalate your complaint to the Data Protection Board of India, established under the Digital Personal Data Protection Act, 2023.